Frequently asked questions
Welcome to our Frequently Asked Questions section, where we address the most common queries to provide you with clear and detailed information about our organisation and programmes.
Here you will find answers to your most common concerns, designed to provide the guidance you need and ensure you get the most out of your experience with us.
- Why are there no fixed prices?
- Because we have multiple locations around the world (over 40 countries), it is not possible to set a fixed price. The fee varies depending on country-specific living costs, the cost of participation of our partner offices, the duration of the programmes, etc
- Why is the visa fee not included?
- As we are not an immigration authority, we cannot guarantee the favorable outcome of visa applications. However, we will provide you with the necessary advice on the documentation that must be presented at the respective embassy or consulate.
- Can I pay for my programme in installments?
- Yes, when you start your process you can establish with us the payment method for your programme. Please note that 100% of the cost of the programme must be paid at least one month before your travel date.
- Why is the airfare not included?
- Because we have more than 40 destinations, the cost of airfare varies according to distance and time of year.
- What is the accommodation like in the programmes offered by the organization?
- Depending on the social project with which you are going to develop your experience, you may live in a place offered by the social project itself or in a family home. The hosting situation guarantees minimum standards in a private or shared room.
- Can I work during my programme?
- During the development of your programme you are not allowed to have a paid job. The main objective of this programme is that you dedicate your energy and time exclusively to social volunteering, thus guaranteeing a committed and meaningful participation in the planned activities and projects.